Privacy Policy

Last updated: October 2024

Privacy Policy

At All Good Parts, your privacy matters to us. We believe that when you trust us with your personal information, we have a responsibility to protect it.

This Privacy Policy explains how All Good Parts collects, uses, stores and protects your personal information when you visit our website, purchase products, request a quote, contact our team or use any of our services.

By using our website, you agree to the practices described in this Privacy Policy.

Who We Are

All Good Parts is an Australian supplier of quality-tested used auto parts, recycled vehicle components and selected new automotive products. We proudly serve customers across Australia through our website, customer support team and warehouse locations.

If you have any questions regarding this Privacy Policy, you can contact us anytime.

Email: sales@allgoodparts.com.au

Phone: (03) 7031 6801

Information We Collect

Depending on how you interact with our website, we may collect information such as:

Personal Information

  • Full name
  • Email address
  • Phone number
  • Billing address
  • Shipping address
  • Company name (if applicable)

Vehicle Information

  • Vehicle Make
  • Model
  • Year
  • VIN (where provided)
  • Engine Details
  • Registration details (where required)

Order Information

  • Products purchased
  • Payment status
  • Shipping information
  • Order history
  • Warranty enquiries
  • Returns or replacement requests

Website Usage Information

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Time spent on the website
  • Cookies and similar technologies

How We Use Your Information

We use the information we collect to provide our services, process orders, communicate with customers, improve our website, comply with legal obligations and protect against fraud.

Payment Security

All online payments are processed using secure third-party payment providers. We do not store your complete credit card details on our servers.

Cookies

We use cookies to improve website functionality, remember your preferences, analyse website traffic and enhance your browsing experience.

Analytics & Advertising

We may use Google Analytics and similar services to understand visitor behaviour and improve our marketing efforts.

Sharing Your Information

  • Payment providers
  • Shipping companies
  • Government authorities where required by law
  • Technology providers supporting our business

Data Security

We implement industry-standard security measures to protect your personal information from unauthorised access, disclosure or misuse.

Retention of Information

We retain your personal information only for as long as necessary to provide our services and comply with legal obligations.

Your Rights

  • Request access to your information
  • Request corrections
  • Request deletion where applicable
  • Withdraw marketing consent

Third-Party Websites

Our website may contain links to external websites. We are not responsible for their privacy practices.

Children's Privacy

Our services are not intended for children under 18 years of age.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page.

Contact Us

All Good Parts

Email: sales@allgoodparts.com.au

Phone: (03) 7031 6801

If you have any questions regarding this Privacy Policy, please contact our team.